Implementation of a new PAS sets the trend for joined up patient care at South Manchester

The Situation
University Hospital of South Manchester NHS Foundation Trust went live with implementation of a new Patient Administration System (PAS) on 4th December 2006 as part of the National Programme for IT (NPfIT) plans for joined-up patient care. The Trust is a major acute teaching hospital with 900 beds at two sites, Wythenshawe Hospital and Withington Community Hospital. With over 4,300 employees, the Trust provides a wide range of health services including general medical, surgical, maternity and emergency services to the local population with a catchment area of approximately 250,000 people.

The Solution
WCI’s integration solution introduced SeeBeyond ICAN Suite 5 including an eGate integration engine with interfaces to the new PAS application and the Trust’s existing systems, providing building blocks for future development plans. The new PAS provides vital effective operational, management and storage of all non-clinical aspects of patient administration at the Trust, for inpatients and outpatients who attend Wythenshawe and Withington Community Hospital. It generates clinical lists and activity reports, enabling the hospital to monitor throughput and income against contracts and report its performance against key targets. It is the first step for the Trust in preparing the foundations for a fully integrated electronic patient record system which is being developed throughout England by the NPfIT agency, Connecting for Health (CfH).
Since the new PAS is compatible with all other CfH systems, when it went live, it had a major impact on increasing direct booking of hospital appointments as it allows staff to link with the National Choose and Book electronic appointment booking system used at GP practices.

The Benefits
Since the switchover to the new PAS, six wards are using real-time ADT (admissions, discharges and transfers) and all 40 wards are expected to be linked up shortly. A more efficient system, of course, benefits patients and staff. All the hard preparation, team meeting, workshops and management support for the project has certainly paid off.

Richard Moulds, Head of Programme Management, IM & T said, "We selected WCI because of their expertise in health application integration, detailed knowledge of the National Programme, track record of successful implementations and value for money." I would have no hesitation in recommending WCI for any future projects. They showed professionalism, experience and unquestionable dedication in a challenging situation."

For the full 'Go Live' Case Study click below:

South Manchester Case Study

For further details on this case study please contact: Janet.Waplington@wcigroup.com